booking terms

Casa Stacy is your home here in Varenna. To confirm your booking a 30% deposit is required with the balance being paid on arrival. Please remember that your reservation is not confirmed until the deposit is received.

Cancellation policy

In the event of a reservation being cancelled up to 30 days prior to the arrival date, the deposit shall be refunded minus Euro 25,00 for administration fee.

Should the reservation be cancelled less than 30 full days but up to 7 days before the arrival date, the deposit of 30% will be forfeited. Should the reservation be cancelled less than 7 full days before arrival full payment of previously confirmed nights will be required. However, if Stacy is able to rebook the rooms the deposit will be refunded minus a 50 euro administration fee.

Please note that refunds minus the administration fee may be sent up to 30 days after your cancelled booking’s departure date.

In the event of change of plans (late arrival / early departure/ no show) the full amount of previously confirmed nights will be charged if the space can not be rebooked.

General information

Major credit cards accepted (VISA, MC, EC)

Check-out 11.00 hrs, Check-in 15.00 hrs — however, Stacy is VERY flexible with this.
Voltage 220V
Pets not allowed
All rooms and public areas are non smoking.